Have you recently upgraded to Windows 10 and are now unable to use the TimeTrak Outlook Add-In?
Below is the settings on your PC that are required in order for the TimeTrak Outlook Add-In to run which can be lost in a Windows 10 upgrade.
Check MSDTC Settings
From your Computer programmes open:
As per below:
- Component Services
- Computers
- My Computer
- Distributed Transaction Coordinator
- Local DTC
- More Actions
- Properties
Select the security tab
Ensure below is set:
Apply
Ok
If you still have get an error untick Enable SNA LU 6.2 Transactions:
Apply
Ok
Check your PC’s firewall settings
From your Computer programmes open
- Allow an app through Windows Firewall
As per below ensure Distributed Transaction Coordinator has ‘Domain’ and ‘Private’ ticked on.
If not select ‘Change settings’ update ‘Domain’ and ‘Private’
Ok
If you have any further questions please contact the TimeTrak team via email: support@timetrak.benandhayley.nz or phone NZ: 0800 12 00 99 AU: 1800 60 80 77