Our Knowledge Base feature is designed to enhance client service by providing a centralized repository for important information and resources.
You can tag knowledge base entries against specific clients, ensuring that staff have access to the information they need to meet client needs effectively.
Custom tags allow you to categorize and organize entries for easy access.
With cross-platform accessibility, staff can access the knowledge base on the app when onsite, making it easy to reference important information in real-time.
Whether it’s specific client requirements, detailed instructions, or any other relevant information, this feature ensures that your team is well-informed and prepared to deliver personalized and exceptional service to each client.